The Hyperwear Promise: Why Brand Policies Matter When Choosing Fitness Gear

A Message from Our Founder - Introducing The Hyperwear Promise

At Hyperwear, we’ve always believed in equipping people to Get Strong for Life™. As the founder, I’ve made it my mission to deliver world-class fitness gear—and to stand behind it with customer service that’s as solid as our products.

Right now, like many companies, we are facing rising costs due to supply chain pressures and new tariffs on imported goods. While we are working hard to minimize price increases, some adjustments will be unavoidable in the coming months.

But where we won’t compromise is on how we take care of you, our customer.

Innovation, Quality & Local Manufacturing

We’re proud that we manufacture and assemble many of our products right here in Austin, Texas, where Hyperwear is headquartered. It’s part of our belief in supporting local jobs and controlling the quality of the gear we deliver.

At the same time, we recognize that balancing innovation, quality, and affordability sometimes requires working with global partners. The reality is that some components or specialized processes are not available—or cost-prohibitive—when sourced exclusively from the U.S.

That’s why we are deeply concerned about the harmful effects of trade wars on American businesses and consumers. Tariffs and supply chain disruptions make it harder to keep prices down while maintaining the high standards we hold for every Hyperwear product.

Despite these challenges, we are choosing to step up our commitment to you, reinforcing our customer-first policies to give you added value at a time when many brands are pulling back.

The Hidden Costs of Bad Policies in Fitness Gear

Let’s be honest: there are brands out there that make it harder than it should be to return, exchange, or warranty your gear. And when you're investing in weighted vests, ruck packs, or functional free weights, that adds up—fast.

You don’t just pay for the product; you pay for the inconvenience of poor service or nonexistent protection.

Here’s the Hyperwear Promise

✅ $14.95 Flat-Rate Returns (U.S.)

Weighted gear is heavy by nature, but returns shouldn’t weigh you down. We offer a simple, low $14.95 prepaid return label for customers in the continental U.S.

🌍 International Customers Get Return Support Too

We credit $14.95 toward return shipping to help our global customers cover their costs.

🚚 Free Shipping over $39

U.S. customers receive free shipping on orders over $39 and under 80 lbs. No hidden fees or confusing fine print.

🎯 60-Day Satisfaction Guarantee

We offer a full 60 days to test and love your Hyperwear gear—or send it back if it’s not right.

🛡️ Up to 2-Year Limited Warranty

Unlike other brands that bury this info (or skip it altogether), Hyperwear products come backed by a limited warranty of up to two years. Some products that wear quickly like bands are one year.

♻️ Sustainable & U.S.-Made Components

We care about performance and sustainability. Our Hyper Vest FIT, Hyper Vest TAC, and flexible adjustable weight plates are made in the USA using 100% recycled steel pellets. Starting in 2025, all our weighted vests will be PFAS-free.

💳 HSA/FSA Eligible Products

Many of our products may be eligible for HSA/FSA reimbursement, especially for preventive health or rehab purposes. We’ll guide you through that process without your being charged fees exceeding your tax savings.

Why It Pays to Choose a Brand with Strong Policies

When comparing brands, you might notice some don’t clearly advertise a warranty, or they quietly pass full return shipping costs to you—even on heavy gear.

At Hyperwear, we believe in total transparency and building long-term relationships with our customers. Whether it’s our flat-rate return shipping, satisfaction guarantee, or commitment to sustainable materials, we put service at the center of everything we do.

This isn’t just about gear—it’s about making sure your investment in your health comes with real support.

The Takeaway - The Hyperwear Promise

As industry pricing shifts, Hyperwear is doubling down on customer care. We’re here to help you build strength with products—and policies—you can trust.

Stronger gear. Stronger support. That’s how we help you Get Strong for Life™.